Privacy Policy

Last updated: 21 June 2026

Kind Lemur (“we”, “us”) is committed to protecting your privacy. This policy explains what personal information we collect when you use kind-lemur.co.uk, how we use it, and your rights under UK data protection law (UK GDPR and the Data Protection Act 2018).

Who we are

Kind Lemur is a family-run children’s book and activity business based in the United Kingdom. For any privacy questions, contact us at info@kind-lemur.co.uk.

Information we collect

• Order information: your name, email, billing/delivery address and order details when you buy from us.
• Payment information: processed securely by our payment providers (e.g. Stripe and PayPal). We do not store your full card details.
• Contact & enquiries: information you provide via our contact form or by email.
• Newsletter: your email address if you choose to join the Lemur Club.
• Technical data: cookies and usage data collected automatically (see “Cookies” below).

How we use your information

• To process and deliver your orders and provide customer support.
• To respond to your enquiries.
• To send newsletters and updates where you have opted in (you can unsubscribe at any time).
• To improve our website and comply with our legal obligations.

Sharing your information

We share data only with trusted providers who help us run the business — for example payment processors, delivery partners, and our email/newsletter and website hosting providers — and only as needed to provide our service. We never sell your personal data.

Cookies

Our site uses cookies for essential functionality (such as the shopping basket) and to understand how the site is used. You can control cookies through your browser settings.

Data retention

We keep personal data only as long as necessary for the purposes above or to meet legal/accounting requirements.

Your rights

You have the right to access, correct, or request deletion of your personal data, to object to or restrict processing, and to data portability. To exercise any of these rights, email info@kind-lemur.co.uk. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.